At migo88, your privacy is a core operational commitment, not an afterthought. This Privacy Policy explains precisely what personal data we collect, why we collect it, how we use and protect it, and what rights you hold over your own information.
The following definitions apply throughout this Privacy Policy. Capitalized terms used but not defined here carry the meaning assigned to them in the migo88 Terms & Conditions.
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can reasonably identify a natural person, including name, date of birth, national ID number, contact details, financial information, and device identifiers. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, erasure, or destruction. |
| "Data Controller" | migo88, the entity that determines the purposes and means of processing your Personal Data. |
| "Data Processor" | A third party that processes Personal Data on behalf of migo88 under a contractual data processing agreement. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of your agreement to the processing of your Personal Data for a stated purpose. |
| "Cookies" | Small text files placed on your device by the migo88 Platform to facilitate session management, analytics, and personalization. |
| "KYC Data" | Identity verification documents and associated information collected to satisfy Know Your Customer obligations, including government-issued ID, proof of address, and selfie verification. |
migo88 collects only the Personal Data that is necessary and proportionate to the purposes described in this Policy. The categories of data we collect are as follows:
migo88 collects Personal Data through the following channels:
migo88 processes your Personal Data on one or more of the following legal bases:
| Legal Basis | Applicable Processing Activities |
|---|---|
| Contractual necessity | Account creation, transaction processing, bet settlement, withdrawal execution, KYC verification — all required to deliver the services you contracted for when registering. |
| Legal obligation | AML (anti-money laundering) screening, sanctions compliance, fraud reporting to relevant authorities, and record retention as required by applicable law. |
| Legitimate interests | Platform security monitoring, fraud prevention, service improvement analytics, internal audit, and responsible gaming monitoring — where our interests do not override your fundamental rights. |
| Consent | Marketing communications (email newsletters, promotional SMS) — you may withdraw consent at any time by contacting support or using the unsubscribe mechanism in communications. |
migo88 uses collected Personal Data strictly for the following purposes:
Where you have provided consent, migo88 may send you promotional communications about new games, seasonal offers (e.g., Idul Fitri, Ramadhan, and Piala AFF tournament specials), and loyalty program updates. You may withdraw this consent at any time at no cost by contacting our support team.
migo88 does not sell, rent, or trade your Personal Data. We share data only in the following circumstances and only to the minimum extent necessary:
The migo88 Platform uses cookies and similar tracking technologies to deliver a functional, secure, and personalized experience. By continuing to use the Platform after reviewing this Policy, you acknowledge our use of cookies as described below.
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Session authentication, security tokens, load balancing. The Platform cannot function without these. | Session / up to 24 hours |
| Functional | Storing your language preferences, display settings, and last-visited game category. | Up to 90 days |
| Analytics | Aggregated, anonymized tracking of page visits, click patterns, and feature usage to improve the Platform. | Up to 13 months |
| Marketing | Recording which promotional campaigns directed you to migo88, enabling us to measure campaign effectiveness and personalize offers. | Up to 30 days |
You may control non-essential cookies through your browser settings. Disabling strictly necessary cookies will impair or prevent your ability to log in and use the Platform. Instructions for managing cookies in common browsers (Chrome, Firefox, Safari, Edge) are available in each browser's help documentation. Note that clearing cookies will log you out of any active migo88 session.
migo88 retains your Personal Data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Our standard retention periods are as follows:
Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymized. Where deletion is not immediately practicable (e.g., data held in backup systems), the data is isolated from active processing until it can be securely destroyed.
migo88 employs a layered security architecture to protect your Personal Data against unauthorized access, loss, alteration, or disclosure. Our key security measures include:
As a user of the migo88 Platform, you hold the following rights with respect to your Personal Data. To exercise any of these rights, contact our support team or Data Protection Officer (see Section 15). migo88 will respond to all verifiable requests within 30 calendar days.
Request a copy of the Personal Data migo88 holds about you, along with information on how it is being used.
Request correction of any inaccurate or incomplete Personal Data we hold, subject to identity verification.
Request deletion of your Personal Data where processing is no longer necessary, subject to legal retention obligations.
Request that we limit processing of your data while a dispute over its accuracy or our legal basis for processing is resolved.
Receive a structured, machine-readable copy of data you have provided to us, where technically feasible.
Object to processing based on legitimate interests or direct marketing at any time, with immediate effect for marketing objections.
Where processing is based on your consent, withdraw it at any time without affecting the lawfulness of prior processing.
Request human review of any significant decision made about you solely by automated means, such as account risk scoring.
The migo88 Platform is strictly intended for adults aged 21 years and older. We do not knowingly collect Personal Data from individuals under the age of 21. Age verification is a mandatory step in the account registration and KYC process, and accounts found to belong to persons under 21 will be immediately suspended and all associated data scheduled for deletion in accordance with our retention policy.
If you believe that a minor has registered an account on the Platform using false information, please contact our support team immediately at [email protected] so that we may investigate and take appropriate action without delay.
The migo88 Platform integrates third-party services to deliver the full product experience. These include game content providers, payment gateways, analytics tools, and customer support platforms. While migo88 selects third-party partners carefully and requires contractual data protection commitments, we are not responsible for the independent privacy practices of those third parties.
Key categories of third-party services integrated into the Platform include:
We strongly encourage you to review the privacy policies of any third-party service you interact with directly, particularly payment providers and game studios with their own user-facing interfaces.
As an internationally operating platform serving users primarily in Indonesia, migo88 may transfer your Personal Data to servers and service providers located outside Indonesia. Where such transfers occur, migo88 ensures that appropriate safeguards are in place, including:
By using the migo88 Platform, you acknowledge that your Personal Data may be processed in jurisdictions outside Indonesia, and you consent to such transfer where it is necessary for the delivery of services you have requested.
migo88 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will notify you via a prominent notice on the Platform and, where practicable, by email to your registered address at least 7 calendar days before the changes take effect.
The "Last Updated" date at the top of this document reflects the date of the most recent revision. We encourage you to review this page periodically to stay informed about how migo88 protects your Personal Data. Your continued use of the Platform following the effective date of any revised Policy constitutes your acknowledgment of those changes.
If a proposed amendment materially reduces your privacy rights and you do not wish to accept the revised Policy, you may close your Account before the effective date by contacting our support team. Any real-money balance remaining at the time of closure will be returned to your registered payment method following standard verification procedures.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data, please contact the migo88 privacy team through the following channels:
Please mark your message with the subject line "Privacy Request" or "Data Subject Rights" to ensure it is routed promptly to our privacy compliance team. migo88 aims to acknowledge all privacy-related inquiries within 2 business hours (WIB, UTC+7) and to provide a substantive response within 30 calendar days.
Our Privacy Policy is built on six foundational commitments. Each one reflects a concrete operational practice — not a marketing promise.
Every byte of data you transmit to migo88 is protected by TLS 1.3 with 256-bit AES encryption. Sensitive records stored on our servers are encrypted at the database level — not just in transit.
Your Personal Data is accessible internally only on a verified need-to-know basis. Role-based access controls and full audit logging ensure that no migo88 staff member can access your data outside their authorized scope.
migo88 will never sell, rent, or trade your Personal Data to third-party advertisers, data brokers, or marketing companies. Your information exists on our Platform solely to serve your account and comply with legal obligations.
You hold eight distinct privacy rights under this Policy — from access and rectification to erasure and portability. Submit a request to our support team and receive a response within 30 calendar days.
We retain your data for defined periods tied to specific legal and operational needs — never indefinitely. When retention periods expire, data is securely deleted or irreversibly anonymized per our documented destruction procedures.
In the unlikely event of a data breach affecting your Personal Data, migo88 will notify you without undue delay. Our incident response team operates around the clock to detect, contain, and communicate security incidents promptly.
Our support team is available 24/7 with Indonesian-speaking agents ready to assist. You can also review our Terms & Conditions, Responsible Gaming guidelines, or browse our FAQ for quick answers.